SuperCAD AI, Inc. (the "Company") is committed to maintaining robust privacy protections for its users. Our Privacy Policy ("Privacy Policy") is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.
For purposes of this Agreement, "Site" refers to the Company's website, which can be accessed at https://supercad.ai. "Service" refers to the Company's services accessed via the Site, in which users can create, edit, and share CAD designs using AI-powered tools. The terms "we," "us," and "our" refer to the Company. "You" refers to you, as a user of our Site or our Service.
By accessing our Site or our Service, you accept our Privacy Policy and Terms of Use, and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.
We collect "Non-Personal Information" and "Personal Information."
Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks.
Personal Information includes your email address, name, and other information which you submit to us through the registration process at the Site.
To activate the Service you do not need to submit any Personal Information other than your email address. To use the Service thereafter, you may submit further Personal Information including your first name, last name, and display name. However, in an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the "referring URL"), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you.
We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user's browser from our servers and are stored on the user's computer hard drive. Sending a cookie to a user's browser enables us to collect Non-Personal information about that user and keep a record of the user's preferences when utilizing our services, both on an individual and aggregate basis.
We use cookies to collect the following information:
The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser. We store a persistent cookie to track your authentication session and keep you logged in.
In addition to the information provided automatically by your browser when you visit the Site, to become a subscriber to the Service you will need to create a personal profile. You can create a profile by registering with the Service and entering your email address. Optionally, you may provide your first name, last name, and display name. By registering, you are authorizing us to collect, store and use your email address in accordance with this Privacy Policy.
We also collect and store:
The Site and the Service are not directed to anyone under the age of 18. The Site does not knowingly collect or solicit information from anyone under the age of 18. In the event that we learn that we have gathered personal information from anyone under the age of 18 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at [email protected].
Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to user's email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.
In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to:
We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.
In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.
In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.
We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including:
However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.
In the event of a security breach affecting your personal information, we will notify you within 72 hours of discovery as required by applicable law.
When you use AI-powered features, your prompts and design context may be sent to third-party AI model providers (such as OpenRouter) for processing. These providers process data according to their own privacy policies.
AI Training: We do not use your designs or prompts to train third-party AI models. Your data is only processed by third-party AI providers (such as OpenRouter and Google) to generate responses. These providers do not retain your data for model training purposes, subject to their own privacy policies.
Internal Use: We may analyze your designs and prompts internally to improve our Service, including developing algorithms, features, understanding usage patterns, debugging, and training models for service improvement.
We use the following third-party services to operate:
Each third-party service is governed by its own privacy policy. We only share the minimum information necessary for each service to function. We maintain appropriate data processing agreements with all service providers who process personal data on our behalf. We encourage our users to read the privacy statements of other websites before proceeding to use them.
As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application.
Storage Location: Your data is stored in the United States. Some third-party services may process data internationally according to their privacy policies.
Retention Periods:
Design files are stored in a version-controlled backend. We may retain anonymized, aggregated data that does not identify you for analytics and service improvement purposes indefinitely.
Depending on your jurisdiction, you may have the right to:
Deletion Limitations: While we honor requests to delete personal information, designs you have published to the public registry may be retained after account deletion to protect downstream users who depend on them. See Terms of Service Section 14 for details on the registry unpublishing policy.
When you delete your account, we remove your personal information (email address, name, and other identifying details) within 30 days. However, please be aware that:
To exercise any of these rights, contact us at [email protected].
You have the right at any time to prevent us from contacting you for marketing purposes. All emails we send are transactional (login links, confirmations, security alerts). You cannot opt out of these essential communications while maintaining an account.
If you are a resident of the European Economic Area, our legal basis for processing your personal data is:
Your Rights: Under GDPR, you have the right to access, rectify, erase, restrict processing of, and port your personal data. You also have the right to object to processing based on legitimate interests. To exercise these rights, contact us at [email protected]. You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.
If you are a California resident, you have the right to:
To exercise your California privacy rights, contact us at [email protected].
You have the right to request a copy of your personal data in a portable format. To request a data export, contact us at [email protected].
We use essential session cookies to maintain your login state and keep you authenticated while using the Service. These cookies are strictly necessary for the Service to function and do not contain personally identifiable information beyond your session identifier.
These are functional cookies required for the Service to work. We do not use tracking cookies or third-party analytics cookies.
The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 7 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.
If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to [email protected].
Last Updated: This Privacy Policy was last updated on March 16, 2026.